903ok's Terms and Conditions — With Transparency

1 General Terms & Conditions

903ok (hereinafter referred to as "we", "the Platform", or "the Company") is an online gaming platform that provides Sports Betting, Live Casino, slots, and other gaming services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 903ok and all its registered users.

By accessing, browsing, or using the platform in any way, you confirm that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using 903ok.

These terms are provided in Bengali for the convenience of our users. However, in the event of any dispute, the English version shall be considered final. 903ok reserves the right to modify these terms at any time.

2 Account Register

To create a personal account on 903ok, the following requirements must be met:

• You must be at least 18 years old.
• All information you provide — including your name, date of birth, address, phone number, and email — must be truthful and accurate.
• Each individual may register only one account. Opening multiple accounts from the same device, IP address, or payment method is prohibited.
• The email address and phone number provided during registration must belong to you personally.
• Opening an account on behalf of someone else or using another person's details is strictly prohibited.

Providing false information at registration gives 903ok the right to suspend or close your account and forfeit your balance at any time. Registering with accurate details is also essential for your own security, as withdrawals cannot be processed without identity verification.

Once your account is created, it is entirely your responsibility to keep your login credentials secure. Do not share your password with anyone, and always use a strong password.

3 Account Verification (KYC)

903ok follows a KYC (Know Your Customer) process to maintain a safe and transparent platform. Identity verification may be required before processing withdrawals or when transactions exceed a certain threshold.

Any of the following documents may be required for verification:

• A clear photo of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Relevant documents for payment method verification
• Selfie or live verification (if required)

Withdrawals may be on hold until the verification process is complete. 903ok conducts this process to prevent fraud and protect its users.

4 Deposits & Payments

903ok supports the most popular payment methods in Bangladesh. Please keep the following in mind when making a deposit:

• Deposits must be made only from a payment account registered in your own name.
• Depositing from a third-party account is strictly prohibited.
• The minimum deposit amount is subject to the platform's set limits.
• Once a deposit is confirmed, it is typically credited to your account within a few minutes.
• If a deposit is delayed due to a technical issue, please notify the support team.

Supported payment methods include bKash, Nagad, Rocket, bank transfer, and select cryptocurrencies. Each payment method may have its own processing time and limits.

903ok does not impose any hidden charges on deposits. However, your payment provider may apply their own fees, for which 903ok bears no responsibility.

5 Withdrawal Policy

Please ensure the following conditions are met before submitting a withdrawal request:

• Your account must be fully verified (KYC completed).
• Withdrawals can only be made to the same payment method and account used for the original deposit.
• If a bonus has been accepted, completing the associated wagering requirements is mandatory.
• Minimum and maximum withdrawal limits are set in accordance with platform guidelines.

Standard withdrawals are processed within 1-3 business days. VIP members enjoy priority fast withdrawals. Withdrawals may be temporarily suspended during any suspicious activity review or ongoing verification process.

6 Bonuses & Promotions

903ok regularly offers a variety of bonuses and promotional deals. Separate terms apply to each offer. The general bonus terms are outlined below:

• Wagering Requirement: The bonus amount must be wagered a specified number of times before it can be withdrawn.
• Validity: Every bonus offer has an expiry date. Any unused bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only valid on specific games or within certain betting limits.
• Combined use: Generally, multiple bonuses cannot be used at the same time.
• Per account limit: The same bonus cannot be claimed more than once by the same person, household, device, or IP address.

If bonus abuse or fraudulent bonus claiming is detected, 903ok reserves the right to cancel the bonus and any associated winnings. In any bonus-related dispute, 903ok's decision shall be considered final.

7 Gaming Rules

All games on 903ok operate using internationally certified RNG (Random Number Generator) technology, which is regularly audited by third parties. Please follow the rules below when playing:

• Each game has its own specific rules, which should be read before starting.
• If a game is interrupted mid-session due to a technical error or connection loss, 903ok will resolve the issue in accordance with its established policy.
• In live games, the dealer's decision is final, though appeals can be made in the case of an obvious error.
• For Sports Betting, if an event is cancelled or altered, 903ok's specific policy will apply.
• Exploiting any bug or glitch in the gaming software for unfair advantage is strictly prohibited.

Betting limits are set individually for each game and market. 903ok reserves the right to change betting limits or refuse specific bets at any time.

8 Prohibited Activities

The following activities are strictly prohibited on 903ok:

• Money Laundering: Any attempt to launder illicit funds through gaming activity.
• Fraud: Gaining an unfair advantage through false information, fake identity, or fraudulent payments.
• Chargeback: Unjustified chargeback claims against legitimate transactions.
• Bonus Abuse: Claiming bonus benefits using multiple accounts or identities.
• System Manipulation: Manipulating games using bots, automation software, or any other technical means.
• Collusion: Attempting to fix outcomes by colluding with other players.
• Hacking: Any attempt to breach the platform's security systems.

903ok closely monitors all suspicious activity and reserves the right to report it to law enforcement authorities when necessary.

9 Responsible Gaming

903ok believes gaming should be enjoyable and within your control. We care about the mental and financial well-being of our users. To support this, we offer the following protection tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet amount per session.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Self-Exclusion: For a long-term break, you can temporarily or permanently close your account.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

10 Account Closure

Account closure can happen in one of two ways — at the user's request or at 903ok's discretion.

At the user's request: You can request account closure at any time through our support team. Please withdraw any available balance before closing your account.

At 903ok's discretion: 903ok reserves the right to suspend or close an account at any time for any of the following reasons:

• Breach of terms or suspicious activity.
• Failure to complete KYC verification or providing false information.
• Fraudulent payments or chargebacks.
• Court orders or legal obligations.
• Extended inactivity (more than 12 months).

An administrative fee may apply to inactive accounts. After an account is closed, data may be retained for a specified period as required by law.

11 Privacy & Data Retention

903ok takes the protection of your personal information very seriously. To learn how we collect, use, and store your data, please refer to our Privacy Policyas detailed therein.

In short, we use your information to:

• We use it for account management and verification purposes.
• We use it for payment processing and fraud prevention.
• We may disclose information to regulatory authorities to meet legal obligations.
• We do not sell to third parties.

Our platform uses SSL encryption to keep all data secure. For any questions about your information, please reach out to our support team.

12 Terms Updates & Contact

903ok reserves the right to update these Terms and Conditions at any time. For significant changes, users will be notified via their registered email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. Please visit this page regularly to stay informed.

If you have any questions or feedback regarding these terms, please contact our support team. We are always ready to help.