903ok's Privacy Policy — Your data is our responsibility

1 Introduction & Scope

903ok (referred to as "we", "the platform", or "the company") is a leading online gaming platform in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and how securely it is stored.

This policy applies to 903ok's website, mobile application, and all other digital services. Whether you create an account, play a game, or simply browse our platform — this policy applies in every case.

We comply with international data protection regulations and treat user privacy as our highest priority. Your trust is invaluable to us, and we work continuously to uphold it.

2 What Information We Collect

903ok collects various types of information in order to provide its services. A detailed breakdown is provided below:

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

3 Purpose of Data Use

903ok uses the information collected from you for the following purposes:

• Account Management: For registration, login verification, and account security.
• Payment Processing: To process deposits and withdrawals successfully.
• KYC Verification: To meet legal obligations and prevent fraud.
• Customer Support: To resolve your issues quickly and effectively.
• Promotional Communications: To inform you about bonus offers and important updates (with your consent).
• Security Monitoring: To detect and prevent suspicious activity.
• Service Improvement: As analytical data to improve the user experience.
• Legal Compliance: To comply with regulatory authority directives and court orders.

4 Data Sharing & Third Parties

903ok never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances:

• Payment Providers: Authorized payment gateways including bKash, Nagad, and Rocket — solely for processing transactions.
• Identity Verification Service: With trusted third parties to complete the KYC process.
• Technology Service Providers: Cloud hosting and data storage partners — bound by strict confidentiality agreements.
• Legal Authorities: In response to a court order or valid government request.
• Fraud Prevention Organizations: Sharing information to prevent fraud across the industry.

In each of the above cases, only the minimum necessary information is shared. All third parties are required to comply with our privacy standards.

5 Security Measures

903ok employs multiple layers of security to protect your information. The core components of our security framework are:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): OTP verification at login for an extra layer of security.
• Regular Security Audits: Third-party security experts conduct regular system reviews.
• Data Encryption: Stored data is also kept in encrypted form.
• Restricted Access: Only authorized personnel can access specific data.

Please note that no system can guarantee absolute security over the internet. To keep your account safe, use a strong password and never share your login credentials with anyone.

6 Cookie Policy

Cookies are small text files stored in your browser. 903ok uses the following types of cookies:

• Essential Cookies: For core platform functionality — login sessions and security tokens. These cannot be disabled.
• Functional Cookies: To remember your preferences — language settings, display options.
• Analytical Cookies: To analyze platform usage — such as which pages you visit and how long you spend on them.

You can manage cookies through your browser settings. However, disabling essential cookies may affect access to certain features on the platform.

7 Your Rights

As a 903ok user, you have several important rights over your personal information:

To exercise these rights, contact our support team. We typically respond to requests within 30 business days. In some cases, legal obligations may prevent the complete deletion of certain data.

8 Minor Protection

903ok strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

Age verification is mandatory at the time of registration. If we become aware that a minor has created an account, we will:

• The account will be closed immediately.
• All associated data will be permanently deleted.
• Parents or legal authorities will be notified where necessary.

9 Data Retention Period

We retain your data only for as long as necessary — no longer. Retention periods depend on the type of data and the purpose for which it was collected:

• Account Information: For as long as the account remains active. Following closure, data may be retained for up to 5 years for legal purposes.
• Financial Transaction Records: Minimum 5 years — as required by financial regulations.
• KYC Documents: Minimum 5 years — as required by regulatory obligations.
• Gaming Activity Log: 2 years — for dispute resolution.
• Cookie Data: Session cookies — cleared when the browser is closed; persistent cookies — up to 1 year.

Once the designated retention period expires, data is securely and permanently deleted or anonymized.

10 Policy Changes & Contact

903ok reserves the right to update this Privacy Policy at any time. In the event of any significant changes, we will:

• We will send a notification to your registered email address.
• A clear notice will be displayed on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes are made constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you have any questions, feedback, or complaints about this Privacy Policy, please reach out to our dedicated support team. We are always here to help.